Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
What is your shipping policy?
Orders are shipped by USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. A tracking number will be provided via email as soon as the order has shipped. Your order is guaranteed to be shipped safely!
How will my item be shipped?
All items are carefully packaged in boxes designed to protect your frame and print while in transit.
What is your policy on Returns/Exchanges/Refunds?
Please contact me within 14 days of receiving your order and I will be happy to exchange your order without a return shipping fee and free shipping for the return.
Returns and exchanges 15 days after the delivery date will be charged the shipping fee for the return and for the exchange.
No returns will be accepted after 30 days from the ship date.
Please contact me on my contact page or call 623-933-1149, Monday thru Friday from 9:00 a.m to 5:00 p.m. (MST)
What if my order arrives damaged or defective?
If you receive a damaged or defective product, please let me know within 3 business days of the delivered package and the issue will be processed as quickly as possible.
Please follow the instructions below and a replacement will be quickly shipped.
*Take a digital photo of the damaged item; include a photo of the box if it was also damaged.
*Please contact me on my contact page and I will provide an email address for you to attach your digital photos to an email and send them to me. Be sure to include the full name on the order, order number, item name, and a breif description of the damage.
You will receive an email within 1-2 business days to let you know that your return is being processed.
If the damage or quality issue is not apparent in the photo, a request will be made that you provide additional information or return the item before the return can be processed.
See FAQ's for Privacy Policy